I don't have
a computer at home. How can I take online classes?
RCSJ Laptop Program
Effective July 1, 2020, all students will be required to have a device to allow them success in their educational careers.
Many devices
meet the specifications and should provide enough resources to accomplish most assignments. These requirements are in place to make sure you are able to access everything during your college career.
Beginning in August 2020, students will be able to get an RCSJ-approved laptop if they do not have a device that meets technical requirements. These laptops are low-cost, high-powered, and shipped directly to the student. Additionally, the devices will be eligible for Financial Aid assistance. You can learn more about the RCSJ Laptop Program by visiting the
RCSJ Laptop site.
I don't have
internet at home. How can I take online classes?
Internet Access
Computer Labs Opening on Sep 1
For student safety, labs will open at reduced capacity for Fall 2020. Because of the lowered capacity, RCSJ students have access to virtual computer labs which enable them to connect to powerful RCSJ workstations with the Adobe Creative Suite and other much-needed applications.
For students with slow data connections or no broadband internet connection, RCSJ has expanded network access to include some parking lots for drive-up computing. Students will be able to use their device on RCSJ Wi-Fi from their vehicle to maintain social distancing. The College continues to analyse network traffic and will be adding additional parking lot access points and open-air access point in the near future.
For the most up-to-date network coverage map, please visit the
RCSJ Facilities WiFi page.
How do I attend my Live Online class meeting via Zoom?
The eLearning Support Team has created a guide on getting logged in to your Live Online meeting via Zoom.
Will I take my tests online, too? How does that work?
If you are in a Live Online or Online course, your tests will be taken online. For hybrid courses, ask your instructor about how tests will be taken. For online testing, you may be required to use online proctoring which requires a computer that meets specific technical requirements and a webcam. You can visit the
Online Proctoring page for more information.
I'm worried about failing/doing poorly if classes are online. Who do I contact?
Gloucester Campus Students: Fill out the
Online Class Support form.
Cumberland Campus Students: Stay in contact with your instructor for support or reach out to the tutoring department.
Who do I contact if I am having issues with the online course content?
Do I have to login at my scheduled meeting time?
If you are enrolled in a Live Online course, you should log into your course and join the Zoom meeting at your scheduled meeting times.
If you are taking a traditional Online course, you are not required to log into your course at any specific time, though you are still expected to meet all listed deadlines.
How can I learn more about using eLearning?
Gloucester Campus Students: We have an eLearning Student Orientation course in eLearning. You can access it by logging into eLearning, and clicking into the course named:
STUDENT ORIENTATION This orientation is designed to help you learn to navigate a course, as well as expose you to the various tools that your instructor might use to deliver content.
We also have a list of videos that you might find helpful.
Cumberland Campus Students: We have a Blackboard Demo course in Blackboard. You can access it by logging into Blackboard and clicking on the link named
Complete the Blackboard Demo Course (for Students). This link can be found along the left-hand side of the page under the Tools area. This demo course is designed to help you learn to navigate a course, as well as expose you to the various tools that your instructor might use to deliver content.
We also have a list of videos that you might find helpful.
I am registered for a course, why isn't it showing up in eLearning?
Make sure to check your schedule as courses are not available to students until the first day of a given term (however, some instructors choose to open their course early). That means you probably will not see your course listed until the start of your term.
If you just registered just be aware that there is a slight delay between registering for a course and seeing it in eLearning.
Of course if you have any other issues, please contact our
eLearning Support at Gloucester or
eLearning Support at Cumberland.
